Note that the following types of documents, printed or electronic, are not considered valid receipts and therefore cannot be used to determine eligibility for warranty: PayPal and/or eBay (or any other auction site) confirmations. To request a refund, you must look up your order and then use the request a refund option to submit your request. Easy to store and bring along - compact foldable design makes them easy to collapse and store in the supplied soft pouch. Please correct the information in the following rows Check warranty status for multiple products Manually enter up to twenty serial numbers below and choose ‘Submit’. The products have undergone rigorous testing that ensures our high standards of function and quality are adhered to. Please upload a copy of your receipt: (can be .PDF, .JPG, .GIF, .PNG format less than 3MB in size) ** Receipt image / PDF of email receipt is required for Warranty submission purposes** Proper use for the purposes of this warranty is defined as use of the product under the conditions stated in the instructions for use; any modification of product(s) effected by you or a third party; any serialised product on which the serial number has been defaced, modified or removed; faults of which the purchaser was already aware at the time of purchase; defects involving subjective personal likes or judgements; faults or problems caused by software loading; products purchased at auction, online E-tailer, or from an un-authorised dealer. GENERAL TERMS AND CONDITIONS 1.1 The benefits given to you in Rycote warranty are in addition to other rights and remedies you have under a law in relation to the products to which Rycote warranty relates. Peace of mind - 2-years international warranty when purchased from an Authorized Sennheiser dealer. Trusted by the world’s greatest artists, you’re sure to find the perfect podcast microphone for your livestreams or discreetly using a lavalier microphone to bring you audience closer to your movie productions. The warranty period begins on the date of purchase of brand new, unused product(s) by the first end user. More questions? For some products a different warranty period applies. Note that the following types of documents, printed or electronic, are not considered valid receipts and therefore cannot be used to determine eligibility for warranty: 4.1 To the maximum extent permitted by law, and subject to clauses 1.1 and 1.2 above, the warranty does not apply to the following: Phone: 09 580 0489 eMail: nz-service@sennheiser.com. For some products a different warranty period applies. Proper use for the purposes of this warranty is defined as use of the product under the conditions stated in the instructions for use; any modification of product(s) effected by you or a third party. When you purchase a Sennheiser product, you have the peace of mind in knowing that our products are ordinarily covered by Sennheiser’s International Warranty. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Denon Refurbished Product Warranty. Please retain your sales receipt (or your warranty certificate) as proof of purchase. faults due to general wear and tear due to usage; damage or wear & tear which is caused by excessive use, such as the commercial use of domestic equipment; any accessories supplied with the product (unless otherwise required by law); rechargeable and disposable batteries (these products have a shorter service life, the length of which also depends on the frequency of use); faults resulting from improper use (e.g. Neumann Products: 1 Year. 1.4. The limited warranty applies only to products that belong to the time of purchase to the current Sennheiser sales program. Global Shortage of RTX 3000 GPUs, AMD 5000 CPUs - Updates Can be Found Here Bills of landing, Bills of material or any other type of shipping detail document. The limited warranty applies only to products that belong to the time of purchase to the current Sennheiser sales program. Digital workflows for flawless daily business. Authorised dealers Purchase Receipt (Tax Invoice); Credit / Bank card statement (but must show date of purchase); or. Headphones Headphones and Headsets Over-Ear Earbuds Wireless Audiophile Music & Entertainment Travel Sports Paired with specially-tuned, highly efficient drivers capable of delivering high sound pressure levels, immense audio enjoyment is available at your fingertips. Subject to 1.2 above and the Terms below, Sennheiser agrees to repair or replace at Sennheiser’s cost, product(s) purchased by an end user in New Zealand from a Sennheiser authorised dealer, when the product does not perform in accordance with the manufacturer's specifications during the warranty term specified on the product packaging or in the user manual. Warranty Service Options: You may return your Sennheiser product for under-warranty repair or replacement as long as it meets the terms of Sennheiser’s Warranty Statement. 1.2. pbtech.co.nz Sennheiser Momentum 3 Wireless Over-Ear Headphones - Black - Active Noise Cancellation, superior sound, luxurious premium design, Type-C charging, Smart Control app Highs are a bit rolled off, leaving the 599 to sound a tad clearer. If the product covered by the warranty is no longer available in New Zealand, you will be offered a refund or a comparable Sennheiser product as a replacement. The adjustable headband is comfy and secure, no matter the size of your head—not to mention the large, plush velvet ear pads offer a spacious fit. Click here to browse Sennheiser in-ear, over-ears, wireless, noise-cancelling headphones. 3.3 Sennheiser ANZ will ship the product back to the customer after repair/replacement at no expense to the customer via road express through contract couriers. The warranty period starts from the original date of purchase of brand new, unused products(S) by the first end user. The Sennheiser International Warranty is provided by Sennheiser New … 4.1 To the maximum extent permitted by law, and subject to clauses 1.1 and 1.2 above, the warranty does not apply to the following: Phone: 09 580 0489 choosing a selection results in a full page refresh, press the space key then arrow keys to make a selection. Feel free to contact us! Refurbished Products: Carry the standard warranty**. For the exact duration of your warranty, please refer to the separate extended warranty table. The warranty period starts from the original date of purchase of brand new, unused products(S) by the first end user. PASSIVE SPEAKER 5-YEAR WARRANTY . 1.1. Was this answer helpful? The following are acceptable as proof of purchase: If the goods are capable of retaining user-generated data, the repair of the goods may result in loss of the data. The Sennheiser International Warranty is provided by Sennheiser New Zealand Limited (“Sennheiser ANZ”), B:HIVE - Smales Farm, 74 Taharoto Road, Takapuna, Auckland 0622. How do I request a refund? The warranty period begins on the date of purchase of brand new, unused products by the first end user. Subscribe to our newsletter to get exciting information about new products, special offers and discountsSUBSCRIBE, Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device, When you purchase a Sennheiser product, you have the peace of mind in knowing that our products are ordinarily covered by Sennheiser’s International Warranty. The Sennheiser store by Digital River offers a 30-day money back guarantee. Sennheiser is committed to providing audio solutions to help you live, work, learn, communicate, collaborate, and create in a world of constant change. Please retain your sales receipt (or your warranty certificate) as proof of purchase. Sennheiser’s CX 400BT True Wireless is the audio specialist’s latest premium (True Wireless) Bluetooth earbuds. Feel free to contact us! 2.4 The following are acceptable as proof of purchase: 2.5 Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. The warranty period begins on the date of purchase of brand new, unused product(s) by the first end user. Sennheiser New Zealand Ltd Profesional Products Broadcast Services Ltd 5 Charles Street, Mount Eden Auckland 1024 Email: [email protected] Phone: +64 9 580 0489 [email protected] www.sennheiser.co.nz. You are entitled to a replacement or refund for a major failure and compensation for any other foreseeable loss or damage. Sennheiser headphones are equipped with the latest Bluetooth technology, ensuring stable connection without draining your battery. Contact Center Sennheiser is a family owned company that was founded in 1945 and with thousands of employees around the world that share a passion for audio technology. Additional questions? Digitize your AV management workflow. Phone: (02) 9910 6700, email: service@sennheiser.com.au. The HD 280 Pro is Sennheiser's most significant closed, around-the-ear headphone to be introduced in years. 1.3. faults due to general wear and tear due to usage; damage or wear & tear which is caused by excessive use, such as the commercial use of domestic equipment; any accessories supplied with the product (unless otherwise required by law); rechargeable and disposable batteries (these products have a shorter service life, the length of which also depends on the frequency of use); faults resulting from improper use (e.g. Failure to supply a valid proof of purchase may result in denial of the warranty claim. Sennheiser Contact Center - Sennheiser Discover True Sound - Top-quality products and tailor made solutions - sennheiser.com Sennheiser New Zealand Limited (NZBN 9429030095687) (“Sennheiser”, “we”, “us” or “our”) has been appointed by SENNHEISER Electronic GmbH & … Sennheiser refurbished products are returned products with only minor cosmetic imperfections. Warranty The original Sennheiser product you have purchased is covered by a warranty of 24 months. For some products a different warranty period applies. Subject to 1.2 above and the Terms below, Sennheiser agrees to repair or replace at Sennheiser’s cost, product(s) purchased by an end user in New Zealand from a Sennheiser authorised dealer, when the product does not perform in accordance with the manufacturer's specifications during the warranty term specified on the product packaging or in the user manual. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Returns and Cancellations Policy for purchases made directly from Sennheiser.com powered by Digital River. Sennheiser Against … The Dynaudio warranty is provided by Sennheiser New Zealand Ltd (IRD 112 228 098 ), Unit A, 26-30 Vestey Drive, Mount Wellington, Auckland, New Zealand. The Sennheiser 6xx/650 has a bit more detail, but almost no soundstage and have an annoyingly tight clamp and get warm on my head. Sennheiser - Headphones & Headsets - Microphones - Business Communications - Service & Support - Discover True Sound - Top-quality products and tailor made solutions for every aspect of recording, transmission, and reproduction of sound. The benefits given to you in the Sennheiser warranty are in addition to other rights and remedies you have under law. operating errors, mechanical damage, incorrect operating voltage). The benefits given to you in the Sennheiser warranty are in addition to other rights and remedies you have under law. To claim under warranty, the end users must produce a valid proof of purchase. Africa (French Speaking) Sennheiser France – 128b Avenue Jean Jaurès – 94200 Ivry-sur-Seine Product Information Shop online and read reviews for Sennheiser HD 599 Open-Backed Over-Ear Headphones - 2 Year Warranty ( 506831 ) at PBTech.co.nz If you are returning products for warranty, repair, or assessment, please first contact Sennheiser ANZ to obtain a return authority and the relevant service centre address to take / send the product to. PASSIVE SPEAKER 5-YEAR WARRANTY . Contact Sennheiser ANZ for details and pricing. They deliver exceptional sound quality, optimal comfort and customizable touch controls as well as providing the best possible listening experience thanks to their ergonomic design and all-day battery life. ELECTRONICS 2-YEAR WARRANTY Faster shipping options may also be available at additional cost to the customer. eMail: [email protected]. Sennheiser New Zealand Warranty. Excludes any remanufactured Headphone, TeleCom Headset, or Bluetooth® product, which carry a 90-day warranty. Faster shipping options may also be available at additional cost to the customer. Sennheiser ANZ will not be responsible for any loss or damage incurred during shipment. Sennheiser New Zealand Warranty. Services ; Support - Sennheiser Discover True Sound - Top-quality products and tailor made solutions - sennheiser.com In-Ear headphones are sealed and unopened packages.Our refurbished products are offered at a reduced price w Product Information +64 9 580 0489 Additional questions? Please refer to the warranty and non-warranty statement here. To make a warranty claim, the end user may return the goods to the original place of purchase and the warranty claim will be handled by the dealer/retailer. ELECTRONICS 2-YEAR WARRANTY The warranty period begins on the date of purchase of brand new, unused product(s) by the first end user. pbtech.co.nz Sennheiser HD 350BT Wireless Over-Ear Headphones - Black - Bluetooth 5.0, Type-C charging, AAC+AptX Low Latency, up to 30hr battery, Smart Control App - 2 Year Warranty New & Used (4) from $39.95 + FREE Shipping. Our portfolio includes Sennheiser microphones and headphones, world renowned Neumann microphones and monitors and Sennheiser Communications brands. This limited release boasts the same unrivalled stereo sound, noise cancellation and exceptional battery life as the MOMENTUM True Wireless 2. If the product covered by the warranty is no longer available in New Zealand, you will be offered a refund or a comparable Sennheiser product as a replacement. The limited warranty applies only to products that belong to the time of purchase to the current Sennheiser sales program. The warranty period begins on the date of Products must be shipped in their original packaging or otherwise suitably protected to avoid damage during shipping. © 2021 Sennheiser electronic GmbH & Co. KG | New Zealand. 2.2 Alternatively, the end user can contact Sennheiser ANZ directly, where we will deal with the claim. Sennheiser ANZ will ship the product back to the customer after repair/replacement at no expense to the customer via road express through contract couriers. Sennheiser New Zealand has achieved significant growth since it was established in Australia in 2013. Our goods come with guarantees that cannot be excluded under the New Zealand Consumer Law. The warranty period begins on the date of purchase of brand new, unused products by the first end user. Sennheiser are based in Germany, but also own and operate production facilities in Ireland and the USA, and are active in more than 50 countries worldwide including New Zealand.

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