There is no email or customer service number. A: After we receive your order, we conduct control checks in order to ensure the product's quality prior to shipment. How many stars would you give Polomano? I’ve been dealt with pretty well through their customer rep. They’ll get my 5 star for sure. Thanks for the review and the feedback. A:  As we are working with multiple shipping companies, each has their own system for updating tracking. We do worldwide deliveries, and the shipping is free (see the âShippingâ section for exceptions). I refused this option and elected to return the items. See what 150 other customers have said about polomano.shop and share your own shopping experiences. If your item has not arrived within 2 week US delivery or 8 weeks for international delivery, contact us using our HELP CENTER and we will be happy to help you check the status of your shipment. 99% Upvoted. THEY DO ACCEPT RETURNS BUT SHIPPING ST YOUR OWN COST. You may still check out even without a PayPal account. The first two items arrived with incorrect sizes and grossly differed than the advertisement. I want to request for refund. | Read 81-100 Reviews out of 915 save. Our east coast warehouse is where all spec items transfer through and is located in South River, New Jersey. FAKE FAKE FAKEIt’s been 2 months to get a pair of shoes from them. Retailers then ship your orders to our secure Florida warehouse where we receive them on your behalf. Please do not order anything from them. FEATURES: Ribbed crew neck collar Short sleeves Relaxed fit Black&white front print Material: cotton Machine washable How does International Ordering Work? 57.9k Followers, 7 Following, 308 Posts - See Instagram photos and videos from Polomano (@polomano_shop) New comments cannot be posted and votes cannot be cast. Q: Is it possible to pay in other currency than US dollars? If your item has not arrived within 2 week US delivery or 8 weeks for international delivery, contact us using our. They have no customer service or an email. Don't purchase anything from them. Orders placed on Saturday or Sunday or National Holidays will be processed and/or shipped the following business day. Made a mistake of ordering from this useless company and it's been nearly a month and I haven't even received tracking numbers for my order let alone the actual products. Q: Can I cancel my order ?A: Polomano takes customer satisfaction very seriously this is the reason we try to quickly and accurately process all orders.If you have placed an order mistakenly or made up your mind after the order was already bought, you are eligible to cancel your order within 60 minutes after making the purchase.If you wish to cancel your order, please contact us as soon as possible.Keep in mind that if you have overstepped the 60 minute cancellation period you are no longer entitled to have your order cancelled. Last updated: 2/12/21 We have multiple warehouses that we can ship from throughout the country. This is a fraudulent company. Polomano.com doesnât receive your credit card number (it is safely encrypted through PayPal's server), which limits the risk of unauthorized use. Be aware, fake descriptions and they don't take back the item. They ship from Denmark :) Best of regards. Please check the Tracking section on our page. Extremely terrible service. I also opened a case on Paypal in regards to a refund and it was declined because the company provided a tracking number. However, given the nature of the ⦠Its all fake. Not sure why people can’t seem to return them. I have been in the service industry as a manager for 30 years. - Some products in the order didnât pass 1st time quality. Q: Which shipping companies do you work with? share. So you will need to provide a street address. They didn’t even responded to my 10 emails, I sent them. On reddit some said Hong Kong, but I have also heard that it ships from the U.S. what should I expect?? Q: Is there a local shop where I can check your merchandise in person? We can then consolidate your purchases into one box for free (to save on shipping charges). I have made 3 purchases with them and I think they are good . They use this name to scam people. They are completely FAKE and big SCAM. Please alert us about any modification requests maximally two days after you have placed your order. Ordering was easy. Q: I mistyped my shipping address, what can I do? If you are confused about how to place your order or you have difficulties navigating on our page, please follow the steps below: On the page Polomano 1) Click the âShopâ button and select the category of your liking,2) Click the product you would like to purchase,3) Select the desired colour and size, then click âAdd to cartâ,4) Click the âMy cartâ button, apply the discount code if you have one, then click âCheck outâ.5) Fill in the requested information, press âContinue to shipping methodâ, select Free worldwide shipping, press âContinue to payment methodâ, select your preferred one and click âcomplete orderâ,6) Please be attentive when filling your email address, we will send your order confirmation and tracking number there later.7) You have placed  your order successfully :). Who does that in today's world!!! 3. Translation? I would like to know which country Steelseries ships from so I can predict the cost of customs etc. Save Money With Limited Time ⦠Terrible Customer Service. DO NOT ORDER FROM THESE THIEVES. TheShipsList website, online since August 1999, will help you find your ancestors on ships' passenger lists.We also have immigration reports, newspaper records, shipwreck information, ship pictures, ship descriptions, shipping-line fleet lists and more; as well as hundreds of passenger lists to Canada, USA, Australia and even some for South Africa. I tracked the return shipment and it was delivered to the address provide via email by the company on 1/9/2021. We ship all of our products within the US and Canada. We have no control over these charges and cannot predict the amount. The same damn shirt. A: We work with international shipping companies that provide free shipping method, as it is stated in our shipping policy. They did not fit so I returned them to the address provided by the company. Iâve only ever bought cargo pants from them so not sure about the other clothing they carry. Read our guidelines on shipping your gun, including what is prohibited and how to secure your firearm. Iâm seeing quite a lot bad reviews. Where does adidas ship from? We ship directly from our suppliers from various locations including Hong Kong, Europe and Asia. If you have any additional questions, please, contact us on our HELP CENTER or by calling (833) 803-0460. Your experience matters. We offer free worldwide delivery from various locations, including Europe, Hong Kong, and elsewhere in Asia. Unfortunately, cash-on-delivery payments are not accepted for security reasons. GET STARTED. Size fits really well, good quality, and the pieces of clothing in person look exactly how they look in the picture. A: At the moment, we donât have any physical shops in any country. Subsequent to purchasing the items online I requested a refund because I became aware that this company sold items that greatly differed than what they advertised on their website. best. Join the 915 people whoâve already contributed. © 2021 Trustpilot A/S. Click here for the full list of container shipping rates from Australia. I’m happy I got what I paid for. The worst service you could ever have in your life. Our top deal will save you 63% off at . With PayPal, you can send payment quickly and securely online. This is informative only, at the checkout it'll display the amount in USD. The US Territories we ship to include, American Samoa, Federated States of Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Puerto Rico, and the Virgin Islands. Orders are placed directly on our website. We ship directly from our suppliers from various locations including Hong Kong, Europe and Asia. What a coincidence. Noone picks up their customer care call or reply to my emails or respond to the tickets created via online help center. About our . Their delivery time does suck, could take up to 2 weeks plus. They are big scammers. This map will provide you with expected 1, 2, or 3 day delivery areas for Priority Mail ® shipments. Polomano coupons. Since that date my information on their website was deleted and my email has been blocked from their customer support email. Iâve ordered from them quite a lot now so I could say I trust them. I emailed you but reply. I’m seeing quite a lot bad reviews. we dont need to give it even single rating for the service of this company. polomano.com offers up to ð°40% Off deals and discounts in Feb 2021. A: Please always double check if you have placed your order correctly. Well, where does it? It will SHRINK A LOT! Now in terms of returns. I’m gonna be honest. Payment is traceable. THEY DO NOT RESPND. Their delivery time does suck, could take up to 2 weeks plus. Canadian orders will be shipped from our Canadian warehouse and all other orders will be shipped from the US warehouse. 38 talking about this. Ships often feature luxury touches like marble and crystal decor, intimate spaces and beautiful spas. Whether than going through the hassle of returning the first two items I gave the items to my younger son. A: Polomano takes customer satisfaction very seriously this is the reason we try to quickly and accurately process all orders. Hi! 4) Click the âMy cartâ button, apply the discount code if you have one, then click âCheck outâ. Weâre a fully functional online shop. I ordered 3 shirts. A: We are an US based online exclusive shop. A: If you do not receive your purchase within the stated delivery time (60 days maximum), a full refund or an exchange will be offered. We cannot change anything in your order after it has been shipped. Â. Q: Can I use a PO Box or APO/FPO military address? This is not applicable if your order did not arrive due to factors that are out of our control, or exceptional circumstances outside the control of sellers and buyers: e.g. We are travelers at heart and have experienced many far-flung corners of the globe, but little has left ⦠They offer free shipping because it takes a long time for them to even ship the order. they do not respond to their phones, and their emails when you contact the customer service. Join the 914 people whoâve already contributed. Truly shocked to read some of the other reviews given my experience. I truly wish all my experiences were like this. With any questions regarding your order, please contact us through our, A:  As we are working with multiple shipping companies, each has their own system for updating tracking. 5) Fill in the requested information, press âContinue to shipping methodâ, select Free worldwide shipping, press âContinue to payment methodâ, select your preferred one and click âcomplete orderâ, 7) You have placed  your order successfully :). I took a photo of the return box with the items inside with a note as instructed. Your experience matters. I HAVE A CONFIRMED TRACKING # ALONG WITH PHOTOS VERIFYING THE RETURN SHIPMENT WAS DELIVERED. The customer support dept. It’s been over a month and still no refund. In the last 180 days we have discovered 16 new deals for Polomano.We discover a new Polomano discount code every ⦠Orders are placed directly on our website. I’m in love with their cargo pants. If I had read some of reviews first I prob would not have ordered, that would have been my loss and I hope to purchace from this company again. Peter McHugh. As far as the clothing itself, its exactly what i was expecting, in a good way of course. I was charged approximately $135. No return shipping label was provided and I shipped the items at a cost of $21.10. You should check your local custom laws, and inform us about your requirement after ordering; When customs clearance procedures are required, it will cause delay beyond our original delivery estimates time. No one answers the phone ever. Polomano.. We've also found promo codes for 15% off.We last found new Polomano promo codes on January 28, 2021. Join the 876 people whoâve already contributed. I don’t receive my order and I tried to call nobody answer it’s M... F... companyThis company just try to take the money from the people, I loved what I got from the company and it was in great shape. before the shipping starts). Also impossible to unsubscribe from their marketing email, so feel free to report to your mail provider as spam as well. We are travelers at heart and have experienced many far-flung corners of the globe, but little has left ⦠I’ve ordered from them quite a lot now so I could say I trust them. A: For now our shipping partners are unable to ship orders to PO Boxes or APO/FPO military addresses. Please note that no refund requests will be accepted for any reason after this deadline had passed. Q: Can I pay cash/What is the method of payment? Q: I made mistake in my order, can I change it? We're based in the United States of America. The Best of Small Ship Cruises Windstar's 148 to 342-guest small ships and personalized approach bring you closer to each destination and every port, so you can see the world from new perspectives. Two months later, I still don’t have a shoe. Big scammers and fake company. You may only apply for a refund or exchange within this buyer protection time.Â. A: In some cases, there will be VAT or other taxes, like customs duties or fees levied by your destination country. How do I return my products ? Unfortunately, we do not currently ship to the following countries: Iraq Turkey Democratic Republic of Congo Cuba Iran Vietnam Tajikistan Côte d'Ivoire (Ivory Coast) Uzbekistan Guatemala North Korea the Crimean region of Ukraine Sudan Syria . There is no phone number in their website. Sort by. No one has responded to my additional emails inquiring about the refund since 1/6/2021. hide. We want to send you all our love and support, and hope that everyone is staying healthy. Ordered a red jacket and tracksuit pajama along with it. Polomano is the ultimate clothing store for all who search for premium menswear and value style and quality equally. Their could definitely improve on shipping time.
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